HIGHLIGHTS OF QUALIFICATIONS
      

•  established ability to work effectively with a variety of healthcare professionals, lawyers, and insurance adjusters            
• solid understanding of legislated accident benefits and insurance policy wordings       
• self-motivated, mature, focused and persistent
• excellent skills in time management, planning, preparation, organization and attention to detail
• strong advocate for teamwork with all health care professional team members, clients and families
• excellent verbal and written communication skills
• proven leadership ability

PROFESSIONAL EXPERIENCE

Rehabilitation Case Manager              Joy Beazley Rehabilitation Case Management Inc.                   1999-present
Rehabilitation Case Manager              St. Lawrence Rehabilitation Inc. Kingston ON                         1994-1999
Rehabilitation Consultant                    Associative Rehabilitation Inc. Kingston ON                           1993-1994
Regional Benefits Officer                    Pilot Insurance Company, Kingston ON                                  1990-1993 
Senior Adjuster                                    USF&G Insurance Co. of Canada, Ottawa ON                         1987-1989

EDUCATION AND TRAINING 

• Bachelor of Education, University of Ottawa, 1978 
• Bachelor of Arts (Honours Degree), Queen's University at Kingston,  1977 
• Partial completion of Masters Program, Rehabilitation Therapy,  Queen’s University, ongoing 
• completed 10 courses in the Insurance Institute  Program 

COMMUNITY INVOLVEMENT 

• Chair, Three Hospitals Gala: Kingston Health Sciences, Providence Care, annual 2009 to 2018
• Volunteer Service Award - 5 years, presented by The Honourable Michael Chan and Kathleen Wynne
• Committee Work with Queen's University Medical Professional Development - November 215 Addictions Program; June 107 Sexuality & Disability; April 18 Additions Program