Case Management
In managing your rehabilitation and recovery, Joy uses a team centered, collaborative approach that includes:
Assessment
Planning
Information Sharing
Implementation of Treatment
Co-ordination of Services
Monitoring & Evaluation of Outcomes
Communication with team members
Advocacy

Case Management also includes navigation of various systems that may relate to your recovery:
Auto Insurance Policy (SABS:Statutory Accident Benefits Schedule)
Motor Vehicle Accident Claims Fund (MVAC)
Canada Pension Plan (CPP)
Ontario Disability Support Program (ODSP)
The Legal System
Community Care Access Centre (CCAC/Home Care)
Children's Aid Society (CAS)
Public Guardian & Trustee